Following are the terms and conditions for return/replacement :
1.1 Products must be in their original condition.
1.2 Only unused, unaltered, unsoiled products with their original tags will be accepted.
1.3 Brand packaging should be intact.
1.4 If the product value is less than Rs. 100, the replacement/refund would be done along with your next purchase which is valid for a period of 6 months.
1.5 Brand’s policy shall apply for specific branded products. We source branded products and these products are bound by brand policies of repair, exchange, refunds, and cancellations thereby binding the customer with the same.
1.6 Replacements will be made on the basis of the availability of that product on the website.
1.7 Replacements are made on basis the availability of the product on the website. If the product is not available on the website, we’ll initiate a refund after your confirmation.
1.8 Our 7 days return and exchange policy ensures that you have a hassle-free shopping experience with Panjabihaat.com.
1.9 The customer is to inform Akal Enterprises via email within 48 hours about the product not being as per requirement or specifications.
2.0 Product is to be shipped back to Panjabihaat at 1606 sector 37 Noida 201301 UP within 48 hours and it should reach Akal Enterprises within 5-7 working days, mentioning details of order no, what as per the customer is not right and what he was expecting.
2.1 Panjabihaat would take 3 working days to analyze the problem.
2.2 Panjabihaat would inform the customer on day 4 and also information about a fresh delivery or refund in case the same product is not available. The customer would be informed accordingly.
Disputes if Any :
In case of any dispute or legal case, it would be under the jurisdiction of the court in Noida U.P.
In case of any query, call us at :
Manmeet Singh: +91-9873252228
Or Write to us at : firstname.lastname@example.org